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MS Outlook Tips
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Outlook Function Keys
Outlook Shortcut Keys
New Outlook Tips
Working with Outlook
Working with Mail
Working with Calendar
Working with Contacts
Working with Tasks
Working with Journal
Working with Notes


Microsoft Outlook is a powerful personal information manager. It includes an appointment calendar, forms for entering information about appointments, contacts, and tasks, a journal, and electronic sticky notes. Use Outlook to keep track of your appointments and meetings, manage your business and personal contacts, maintain a to-do list, and keep a record of your activities (files you work on, phone calls you make, and e-mail you send and receive).

Outlook is also an e-mail client, which means you can use it to send and receive e-mail. This enhances Outlook’s value as a personal information manager. Here are some examples that show how:

  • Use Outlook to store information about your contacts, including their e-mail addresses, then use Outlook to keep in touch with them via e-mail.

  • Organize a meeting by finding a time when all your co-workers are available, then send them an invitation to your meeting. The invitation goes out as e-mail (and if they accept, Outlook places the meeting on their appointment calendar for them).

  • Send a task request to a colleague. Outlook will let you know (via e-mail) if your colleague accepts the task and, if so, when he or she completes it.

Outlook's interlocking pieces work together well, and Outlook works well with the other applications in the Office suite.

Box shots reprinted with permission from Microsoft Corporation.

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Last modified: June 05, 2004

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